ENGLISH (WORLD WIDE)

We hope you will love everything that you order from us but if something isn’t quite right feel free to contact us. If you are determined to return it you send us an e-mail stating your return and the reason for the return so that we can improve. The shipping fee determined according to the region belongs to the customer.

We’ll give you a full refund by the same method you used to pay within 7 business days after your returned item(s) is received at our warehouse.

Please ensure that all items are returned clean, unworn and have all of their tags and original packaging.

For hygiene reasons pierced jewellery briefs definitely cannot be returned.

Naturally any faulty items can be change. Any non-faulty items that are not in a condition suitable for resale (i.e. used, washed, soiled or damaged), will not be refunded and will be sent back to you.

hello@burqu.com