SHIPPING
As always, thank you for shopping with BURQU.
SHIPPING DELAYS
Our team is hard at work to guarantee your order is shipped as soon as possible. Items in your order may ship separately.
Please note: some shipments may take up to 5-7 business days to process and ship.
SHIPPING AND HANDLING
Do you charge VAT?
Please note that VAT/duties may apply for European countries outside of the EU and for Israel.
When will my order ship?
Most orders ship within 1-3 business days.
How long will it take for my order to arrive?
Average shipping time:
1-3 business days
Please note: For non-EU countries, there may be delays due to customs. The above shipping times are estimates only. Actual delivery times may vary depending on shipping location and respective international customs. BURQU is not liable for any loss or damage suffered by any reasonable or unavoidable delay in delivery.
Do you offer expedited shipping?
At this time, we do not offer expedited shipping options.
How can I track my order?
Once your order has shipped, you will receive a shipping confirmation via email. If you are unable to locate this email, or believe you have yet to receive your tracking details, please email us at hello@burqu.com.
What happens if my package gets lost?
Please email us at hello@burqu.com. If your package is lost in transit, we will do everything we possibly can to assist you. However, we are not responsible for packages if there is proof of delivery.
